Terms & Conditions

1. About DYHT and the Service

DYHT is an online marketplace that helps people looking for vehicle parts connect with sellers, automotive wreckers, dismantlers, recyclers and other users who may have suitable parts or vehicles being dismantled.

The Platform may allow users to:

• post requests for car parts or other permitted vehicle-related items;
• respond to part requests and communicate with other users;
• browse vehicles listed as currently being wrecked, dismantled or parted out;
• view wrecker, dismantler or seller profiles and inventory;
• list vehicles being wrecked or dismantled and provide vehicle, location and availability information; and
• contact a wrecker or seller directly about a vehicle or part.

DYHT provides the technology and marketplace only. Unless DYHT expressly states otherwise, DYHT does not own, inspect, dismantle, manufacture, stock, sell, purchase, deliver, install or fit the vehicles or parts listed by users.

Any sale, supply, pickup, delivery, payment, refund, warranty or other transaction is between the buyer and the relevant seller or wrecker. DYHT is not a party to that transaction and does not act as an agent for either party.

2. Eligibility, Accounts and Access

• You must be at least 18 years old to create an account or transact through the Platform.
• You must provide accurate, current information and keep your account details up to date.
• You are responsible for activity occurring through your account and for keeping access to your phone, email, password or verification codes secure.
• DYHT may use passwordless access, email links, SMS codes or other verification methods.
• Business, seller and wrecker accounts must only be created or operated by a person authorised to act for that business.
• DYHT may request reasonable information to verify a user, business, wrecker or listing.

We may restrict, suspend or terminate access where reasonably necessary to protect users or the Platform, investigate suspected misconduct, comply with law, or respond to breaches of these Terms.

3. Buyer Part Requests

Buyers may post requests describing a part they are looking for. Buyers should provide enough accurate information to help sellers identify the required part, including vehicle make, model, year and, where relevant, VIN, part number, paint code, side or position.

Part requests may automatically expire after the period displayed on the Platform. DYHT may change expiry periods or remove inactive requests to keep marketplace information current.

A response to a request does not guarantee that a part is available, suitable, genuine, correctly identified or reserved. Buyers must confirm the details directly with the seller before paying or arranging collection.

4. Wrecker Profiles and Vehicles Being Wrecked

DYHT may allow wreckers, dismantlers, recyclers and other eligible sellers to create profiles and list vehicles that are being wrecked, dismantled or parted out.

A vehicle listing is an indication that the listed vehicle is, or was recently, available for dismantling. It is not a representation that every component shown in a photo remains available.

Wreckers and sellers must:

• have lawful possession of, or authority to list, the vehicle and any parts offered from it;
• provide accurate vehicle information to the best of their knowledge, including make, model, year, transmission, location and relevant condition information;
• use genuine and reasonably current photos of the vehicle or item being listed;
• not represent a part as available once they know it has been sold, removed, destroyed or is otherwise unavailable;
• correct or remove materially inaccurate listings within a reasonable time; and
• comply with all laws, licences, permits and regulatory obligations applicable to their wrecking, dismantling, recycling, sale and disposal activities.

DYHT may display a wrecker's business name, general location, contact options, profile information, vehicle inventory and other information supplied or authorised by that wrecker.

Inventory can change quickly. Buyers should contact the wrecker directly to confirm current availability, condition, price and collection or delivery options.

5. Listings, Content and Prohibited Conduct

Users must not post, offer, request, upload or communicate content involving:

• stolen property, unlawfully obtained goods, vehicles or parts, or items associated with altered or tampered identification numbers;
• goods that the user is not legally entitled to possess, sell or supply;
• dangerous, regulated or prohibited items that cannot lawfully be offered through the Platform;
• false, misleading or deceptive descriptions, pricing, availability claims, photos, identities or business information;
• spam, scams, phishing, impersonation or attempts to obtain money or information dishonestly;
• abuse, harassment, threats, doxxing, discrimination or unlawful content;
• content that infringes copyright, trade marks, privacy or other rights; or
• conduct intended to interfere with, scrape, overload, reverse engineer or misuse the Platform.

DYHT may moderate, refuse, edit the presentation of, hide or remove content where reasonably necessary for safety, legal compliance, marketplace quality or enforcement of these Terms.

6. Seller and Wrecker Responsibilities

A seller or wrecker offering a part must accurately describe material information known to them, including where applicable:

• whether the part is OEM/genuine, aftermarket, used, reconditioned or otherwise;
• known damage, wear, defects or missing components;
• price and any additional delivery, postage or collection charges;
• location and available pickup or delivery methods; and
• any warranty, exchange or return terms offered by that seller.

Sellers and wreckers are responsible for their own representations, legal obligations, invoices, taxes, warranties, refunds and consumer-law obligations.

Nothing on DYHT authorises a seller or wrecker to avoid obligations imposed by the Australian Consumer Law or any other applicable law.

7. Fitment, Condition and Vehicle Information

Vehicle and part information on DYHT is supplied primarily by users and third parties. DYHT does not independently verify fitment, compatibility, condition, mileage, provenance, part numbers or vehicle identification information unless expressly stated.

Before purchasing, buyers should independently confirm compatibility using appropriate identifiers such as VIN, OEM/part number, engine or transmission code, paint code, build date and left/right/front/rear position where relevant.

Photos are a useful guide but may not establish exact condition or compatibility. Buyers should ask the seller for further information or photographs where needed.

8. Transactions, Payments, Pickup and Delivery

DYHT is not a party to transactions between users. Buyer and seller must agree directly on price, condition, payment method, pickup, postage, freight, delivery, returns and any warranty.

Unless a separate DYHT payment feature expressly states otherwise, money for vehicle parts is paid directly between buyer and seller and is not held by DYHT.

Responsibility and risk for a part pass between buyer and seller according to the terms they agree and applicable law. Where delivery is used, users should agree who is responsible for freight, insurance, loss or damage in transit.

Users should keep relevant messages, receipts, invoices, photographs and delivery information in case a dispute arises.

9. Pricing, Credits and Platform Fees

DYHT may offer free and paid features, subscriptions, access passes, contact credits or other marketplace services. Current pricing, inclusions and conditions are those displayed on the Platform at the time of purchase.

All DYHT prices are in Australian dollars (AUD) and include GST where applicable.

Where contact credits are used, the Platform will display when a credit is consumed and any applicable refund or fair-contact rule. Any promotional, free or refunded credits may be subject to expiry or conditions displayed at the time they are issued.

Digital purchases made through an iPhone or iPad application may be processed as Apple In-App Purchases where required. The price confirmed by Apple is charged to the user's Apple Account and Apple's applicable payment and refund terms apply to that purchase. DYHT will not direct iOS users to an outside payment method for digital goods where prohibited by Apple's rules.

DYHT may change future pricing or introduce new plans or features. Changes will not retrospectively alter a completed purchase except where permitted by law or expressly agreed.

10. Intellectual Property and User Content

• You retain ownership of content you create and upload, subject to any rights belonging to third parties.
• By uploading or submitting content to DYHT, you grant DO YOU HAVE THIS PTY LTD a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format, cache, display, communicate, promote and moderate that content for operating, improving and promoting the Platform and its listings.
• You confirm that you have the rights and permissions necessary to upload the content and grant this licence.

The DYHT name, branding, website design, software and platform materials owned by DO YOU HAVE THIS PTY LTD or its licensors must not be copied or used without permission except as allowed by law.

11. Reviews, Communications and Marketplace Safety

Users must communicate honestly and respectfully. DYHT may provide messaging, enquiry, review, reporting or blocking tools.

DYHT may investigate reports and take reasonable action, but does not guarantee the identity, honesty, licensing, inventory, quality or conduct of any user, seller or wrecker.

Users should exercise normal marketplace caution, particularly before transferring money, arranging freight or attending a private location.

12. Disputes Between Users

Buyers and sellers should first attempt to resolve transaction issues directly and in good faith, including through available DYHT messaging.

DYHT may provide reasonable platform information or moderation assistance but is not required to determine who is legally responsible for a transaction and does not become a party to the dispute by assisting.

Where a dispute cannot be resolved, users may have rights through applicable consumer-protection agencies, tribunals, courts or other external dispute-resolution services.

13. Platform Availability and Third-Party Services

DYHT may be unavailable from time to time because of maintenance, outages, updates, security events or circumstances outside our reasonable control. We do not guarantee uninterrupted or error-free access.

The Platform may rely on third-party services such as hosting, mapping, messaging, analytics, app stores and payment providers. Those services may have their own terms and privacy practices.

14. Liability and Indemnity

• To the maximum extent permitted by law, DYHT does not make warranties about user-generated listings, the availability or condition of vehicles or parts, fitment, seller conduct, buyer conduct, delivery, or the outcome of a transaction between users.
• To the maximum extent permitted by law, DO YOU HAVE THIS PTY LTD is not liable for indirect, incidental, special or consequential loss arising from user content, third-party conduct or a transaction between users.
• Where our liability can lawfully be limited, our aggregate liability arising from the DYHT service in any 12-month period is limited to the greater of AUD $100 or the amount you paid directly to DYHT for the relevant service during that period.

You indemnify DO YOU HAVE THIS PTY LTD against third-party claims, losses or reasonable costs arising from your unlawful conduct, your breach of these Terms, your content, or your infringement of another person's rights, except to the extent the claim was caused by DYHT's own unlawful act, negligence or breach of law.

15. Suspension, Removal and Termination

You may stop using DYHT at any time. Account deletion or closure may be subject to retention of information required for legal, security, fraud-prevention or record-keeping purposes.

DYHT may remove listings or suspend or terminate accounts where reasonably necessary because of serious or repeated breaches, suspected fraud, safety concerns, unlawful conduct, misuse of the Platform or legal requirements.

Provisions that by their nature should continue after termination, including intellectual property, transaction responsibility, liability, dispute and governing-law provisions, continue to apply.

16. Changes to These Terms

DYHT may update these Terms as the Platform, business model, laws or features change. The current version and effective date will be published on the Platform.

Where a change materially affects existing users' rights or obligations, DYHT will take reasonable steps to provide notice where required or appropriate. Continued use after the effective date of updated Terms constitutes acceptance to the extent permitted by law.

17. Governing Law

These Terms are governed by the laws of Queensland, Australia and applicable Commonwealth laws. Subject to any rights a consumer has to bring proceedings elsewhere, the courts and tribunals of Queensland have jurisdiction.

18. Contact

Questions about these Terms can be sent to:

DO YOU HAVE THIS PTY LTD

ABN 90 701 726 212 | ACN 701 726 212

Email: legal@doyouhavethis.com.au

Website: doyouhavethis.com.au